FAQs: QUENCH
YOUR THIRST
FOR ANSWERS

1. What is the difference between pure water and tap water?

Watermart Pure Water is City water that goes through a 15 stage purification process to virtually eliminate the total dissolved solids in the water. The result is pure, great tasting water.

2. Do I have to carry my own bottles?

Yes, but as you can park right out front, the distance to your car is only a few steps away.

3. How long does it take to fill a bottle?

It takes 1 minute 40 seconds to fill an 18.9 L bottle. You can save time by filling 2 bottles at the same time using our side by side dispensers.

4. Can I drop off my bottle and just pick up a new one?

Yes, WaterMart bottles can be exchanged between the hours of 10am-6pm Mon to Fri and 10am-3pm on Saturdays.

5. Are all products available 24/7 every day of the year?

Pure water and ice, and caps are available 24/7 while all other products are available during regular store hours.

6. Where do I park my car?

Our parking stalls are 20 feet from our front door. Everyone is treated to rockstar parking!

7. How do the dispensers work?

Instructions are clearly indicated on each of dispensers. It’s a simple three step process whereby you insert the bottle in the dispenser, select the size of the bottle and insert bills or coins in the pay slots. The dispenser will fill the bottle and then stop automatically after dispensing the fill size selected.

8. What kind of environmental impact does Watermart have on the environment?

WaterMart recycles all used plastic caps and damaged bottles. Also, buying your water at WaterMart means keeping disposable 1 litre bottles out of the environment. An 18.9 litre reusable bottle is equal to 19 – 1 litre plastic bottles.

9. Where can I recycle my damaged bottles and caps?

You can drop off any caps or bottles at either of our Pembina or King Edward Street locations.

10. Do you deliver?

No, we do not deliver. However, with 24/7 accessibility , you have the freedom to fill up whenever it’s convenient for you. Also, because refilling at WaterMart costs a lot less than Delivered Water, you can cut your water costs by more than half in most cases.

11. How many refills can I buy at the same time?

You can buy as many bottles as required. We have an exchange inventory on hand.
You can refill 2 or more of your own bottles at the same time with multiple dispensers available.

12. Can I refill bottles from other suppliers?

Yes, you can refill bottles from any of our competitors.